# Privacy Policy
**Effective Date:** October 7, 2026
612 Chimney Pros (“we,” “us,” “our,” or “Company”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, schedule a service, or otherwise interact with us online or offline.
**612 Chimney Pros**
8170 Old Carriage Ct
Shakopee, MN 55379
Phone: **(612) 979-1226**
By using our website, you acknowledge the practices described in this Privacy Policy.
## 1. Information We Collect
We may collect information that you voluntarily provide to us, including:
* Name
* Phone number
* Email address
* Property address
* Service address
* Information about your chimney, fireplace, or requested service
* Appointment information
* Information included in forms, messages, or service requests
* Billing and payment information when necessary to provide services
We may also automatically collect certain technical information when you visit our website.
This may include:
* IP address
* Browser type
* Device type
* Operating system
* Pages visited
* Website interactions
* Approximate geographic information
* Date and time of visits
* Referring website
* Advertising and campaign information
* Cookies and similar technologies
## 2. How We Use Your Information
We may use information we collect to:
* Respond to inquiries
* Answer phone calls and messages
* Provide estimates
* Schedule appointments
* Provide chimney and fireplace services
* Process payments
* Communicate about appointments and services
* Provide customer support
* Improve our website and services
* Understand how visitors use our website
* Measure advertising performance
* Prevent fraud, spam, and abuse
* Maintain website security
* Comply with legal obligations
* Send service-related communications
* Send marketing communications where permitted by law and where applicable consent has been obtained
## 3. Google Ads and Advertising
We use **Google Ads** to advertise 612 Chimney Pros on Google Search, Google Maps, and other Google advertising properties where applicable.
Google Ads may use cookies, advertising identifiers, tags, pixels, or similar technologies to help us:
* Measure the effectiveness of our advertising
* Understand which advertisements lead to website visits
* Understand which advertisements lead to phone calls or inquiries
* Measure conversions
* Improve advertising campaigns
* Show advertisements to people who may be interested in our services
When you click on one of our Google advertisements, Google and/or our website may collect information about the interaction so that we can measure advertising performance.
Depending on your settings, Google may also use information collected through its services to personalize advertising.
You can learn more about how Google handles information through Google’s privacy resources.
You can also manage certain advertising preferences through Google’s advertising settings.
## 4. Google Ads Conversion Tracking
Our website may use **Google Ads conversion tracking**.
This technology helps us determine whether visitors who interact with our advertisements complete actions such as:
* Calling our business
* Submitting a contact form
* Requesting an estimate
* Requesting an appointment
* Contacting us through the website
Conversion tracking may involve cookies or similar technologies.
The information collected is used to measure advertising performance and improve our marketing campaigns.
We do not use Google Ads conversion tracking to intentionally collect sensitive personal information.
## 5. Google Analytics
If Google Analytics is installed on our website, we may use Google Analytics to understand how visitors use our website.
Google Analytics may collect information such as:
* Device information
* Browser information
* Pages viewed
* Approximate location
* How visitors arrived at our website
* Website interactions
* General usage information
We use this information to improve our website, marketing, and customer experience.
Where applicable, Google Analytics may use cookies and similar technologies.
## 6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and understand how visitors interact with the website.
We may use cookies for:
* Website functionality
* Security
* Analytics
* Advertising
* Conversion tracking
* Performance measurement
* Improving the user experience
You can control or disable certain cookies through your browser settings.
Disabling cookies may affect certain website functions.
## 7. Google Advertising Preferences
Google may use information collected through its advertising services to provide or personalize advertisements depending on your settings.
You may be able to manage Google’s use of advertising information through Google’s advertising settings and related privacy controls.
Your browser or device may also provide controls for cookies, advertising identifiers, and similar technologies.
## 8. Phone Calls and Call Tracking
When you call 612 Chimney Pros, we may collect information necessary to respond to your inquiry and provide services.
If our advertising or website uses call tracking technology, information about the call may be collected for advertising measurement and business purposes.
This information may include:
* Phone number
* Date and time of call
* Call duration
* Call source
* Call outcome or related service information
Call information may be used to determine whether an advertisement generated a customer inquiry and to improve our advertising.
Where legally required, appropriate notices or consent will be provided.
## 9. Information Submitted Through Forms
If you submit a form through our website, we may collect the information you provide, such as your name, phone number, email address, property address, and description of the service you need.
We use this information to respond to your request and provide or arrange services.
We do not sell form submissions to third-party marketers.
## 10. How We Share Information
We may share information when reasonably necessary to operate our business, including with:
* Employees and authorized personnel
* Contractors or service providers involved in providing requested services
* Website hosting providers
* Customer relationship management providers
* Scheduling providers
* Payment processors
* Communication providers
* Analytics providers
* Advertising platforms such as Google
* Professional advisors
* Government authorities when required by law
We do not sell your personal information as a business practice.
## 11. Service Providers
We may use third-party companies to help operate our website, advertising, communications, scheduling, analytics, payment processing, and other business functions.
These providers may process information on our behalf and are expected to use information according to applicable agreements and laws.
## 12. Third-Party Websites
Our website may contain links to third-party websites, including Google services, social media platforms, review websites, payment providers, or other websites.
We are not responsible for the privacy practices of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with personal information.
## 13. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
## 14. Data Retention
We retain information for as long as reasonably necessary to:
* Provide services
* Maintain business records
* Respond to customer inquiries
* Process transactions
* Meet legal and accounting requirements
* Resolve disputes
* Prevent fraud
* Maintain legitimate business records
Retention periods may vary depending on the type of information and the reason it was collected.
## 15. Children’s Privacy
Our website and services are intended for adults and are not directed toward children.
We do not knowingly collect personal information from children under the age of 13 through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
## 16. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, which may include the right to:
* Request access to personal information we hold about you
* Request correction of inaccurate information
* Request deletion of certain information
* Ask questions about how your information is used
* Opt out of certain marketing communications
* Manage cookies through your browser
* Manage certain Google advertising preferences
Some requests may be subject to legal or business-record exceptions.
To make a privacy request, contact us using the information below.
## 17. Marketing Communications
We may contact customers regarding services, appointments, estimates, inquiries, and other business-related matters.
Where required by law, marketing communications will only be sent with appropriate consent.
You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe mechanism included in the communication when available.
Stopping marketing communications will not prevent us from sending necessary service-related communications.
## 18. Google Ads Remarketing
If we use Google Ads remarketing or similar advertising features, cookies or other technologies may allow Google or its advertising partners to recognize that a visitor previously interacted with our website.
This may allow advertisements for our services to appear to that visitor on other websites or platforms.
Remarketing is subject to Google’s applicable policies and privacy controls.
Users can manage available advertising personalization settings through Google’s advertising controls.
## 19. Do Not Sell or Share
612 Chimney Pros does not sell customer personal information as a source of revenue.
We may disclose information to advertising, analytics, technology, and service providers as necessary to operate our website and business, measure advertising, provide services, and perform other legitimate business functions.
## 20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy and post the updated version on our website.
We encourage you to review this Privacy Policy periodically.
## 21. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:
**612 Chimney Pros**
8170 Old Carriage Ct
Shakopee, MN 55379
**Phone:** (612) 979-1226
We will make reasonable efforts to respond to privacy requests in accordance with applicable law.